At Rowan Travelers, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, phone number, and payment details when you make bookings or inquiries.
- Usage Data: Information about how you use our website, including your IP address, browser type, and device information.
- Communication Data: Records of any communications with us, including emails or customer service interactions.
2. How We Use Your Information
We use your information to:
- Process and manage your bookings and travel arrangements.
- Provide customer support and respond to inquiries.
- Improve our website and tailor the user experience.
- Send promotional emails and updates (with your consent).
3. Information Sharing
We do not sell your personal information. However, we may share your information with:
- Trusted third-party service providers who assist in delivering our services (e.g., payment processors, travel partners).
- Authorities, if required by law or to protect our rights.
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience.
6. Opt-Out Instructions
You can opt out of receiving promotional communications from us at any time. To do so:
- Click the “Unsubscribe” link at the bottom of our emails.
- Contact us directly to request removal from our mailing list.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.